Return & Exchange

At Make It Possible, we want you to love what you wear. If you’re not fully satisfied with your purchase, we’re here to help!

Eligibility for Returns & Exchanges

We accept returns or exchanges under the following conditions:

The request is made within 7 days of delivery.
The item is unused, unwashed, and in original condition with tags, packaging, and invoice.
Only regular-priced items are eligible. Sale items or items under promotions may not qualify unless defective.

How to Initiate a Return or Exchange

Go to: email us at contact@makeitpossible.in
Provide: Order ID, product details, reason for return/exchange, and clear photos if needed.
Approval & Pickup: Once approved, we will schedule a pickup (serviceable pin codes only). If pickup is unavailable, you may be asked to courier it to our warehouse.
Refund or Exchange: After inspection, refund or exchange will be processed within 5-7 business days.

Refund Process

Prepaid Orders: Refunded to original payment method (UPI/Card/Wallet) within 5-7 working days.
COD Orders: Refunded via bank transfer or issued as store credit.
Shipping charges (if any) are non-refundable.

Exchange Guidelines

Exchanges are subject to product availability.
Only size or color exchange is allowed. Style change is not permitted.
A product can be exchanged once per order.

Non-returnable Items

Items bought during clearance sales or final sale
Products returned without original packaging/tags

Damaged or Incorrect Items?

If you receive a damaged, defective, or wrong item, contact us within 48 hours of delivery with photos. We'll arrange a replacement or full refund at no extra cost.

Return Shipping

First-time returns/exchanges are free.
Subsequent return/exchange requests may incur a small logistics fee.

Bulk Purchase/ Business Purchase

For business purchases or bulk orders, please contact us at contact@makeitpossible.in].

Still got questions? Reach out to us at 9873931790 or email us at contact@makeitpossible.in